All Cape & Islands Answering Service is dedicated to our customers and provides the following services:
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| • Answering for all Professional Business-Long and Short Term. |
24/7 our knowledgeable, conerned, and dedicated call answering staff conveys the importance of your customers call and addresses their on line needs. Accurate and professional your customers information is directed to you. Our staff understands the challenges, collects vital information, and promptly directs to you to the important information you need to assist you maintian a vital link of success for you challenging business with your most important asset, your customers |
| • Messages delivered by a live Customer Service Representative, Email, Fax. Texting, or Cell phone |
Your account is configured to suit your business needs. A pre-arranged business assessment is made, your account is set up in our web-enabled customer contact center tailored to your needs and our representatives act as an extension of your business-expertly receiving and responding to customer inquires about emergency services, order taking, product information, techinal and service support, general customer information, billing- any information vital to your business success. |
You or you staff call our Customer Service Center and messages are dispatched directly to the person who needs the information. You select the method for receipt via direct calling, cell phone, text messaging, fax, e-mail, or a combination of all technical services available. Concise, prompt, and accurate you receive messages from our staff when you need them.
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• Affordable plans to suit your needs.
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| • Reservations, Orders and Appointment Settings. |
| Our Customer Service Center can collect information regarding reservations, orders for product or service, and appointment setting. |
Our state of the art Interactive Customer Calendar feature allows your customers to set appointments, service sessions, or consultations. You simply log into our web site, select your interactive calendar, view your appointment schedule, and you are automatically notified by e-mail of their information saving time and your customers have the convience and peace of mind knowing that they are important to your business |
• Prompt Dispatching of Emergency Calls!
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| • 24 Hour Service with a Natural Gas Generator onsite for disaster back up. |
